HDbridge 3000 Firmware Updates

REVISION 2.9.0 RELEASED MAY. 9, 2018

Supported platforms HDb3000 Control and Media Modules:

  • 3KSYSR1: Control Module
  • 3KAVE2RH: 2 Channel Analog Video Encoder 1080
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog Video Encoder 1080 IP Capability
  • 3KHVM4I: 4 Channel HDMI MPEG-4 Video Encoder IP Only

Download Firmware Here for Control Module
(3KSYSR1/HDB3KR)

Download Firmware Here for Media Modules (3KAVE2RH, 3KSVE6R, 3KHVE2R, 3KSDI2R, 3KSDI2I, 3KHVE2I, 3KAVE2IH)

Download Firmware Here for 4 HDMI IP only Media Module (3KHVM4I)

Release Notes:

New Features:

  • HLS IP Streaming w/ optional SSL Certificate on the 4 port HDMI IP-only Media Module (3KHVM4I)
    • Supports up to 4 streams per port
  • Support for AC3 audio input for the 4 port HDMI IP-only Media Module (3KHVM4I)
  • Option Save/Restore configuration via Device tab in Maestro

Various bug fixes including:

  • General improvements to information displayed in Maestro
  • Allow for reset of media module slot to defaults when disconnected
  • Correct issue that could cause HDb3000 CM and chassis displays to ‘freeze’

Outstanding issues:

  • HDb3000 – If duplicate RFs are assigned incorrect message is shown: error points to 400mhz exception, not duplicate RFs
  • 3KHVM4I (4 HDMI IP only) Module do not yet support EAS
  • 3KHVM4I (4 HDMI IP only) Modules do not yet support Closed Captions
  • HD-SDI module reports Digital audio as Analog audio
  • EAS Relay will not work between HDB3000 and HDb2000/ZvPro

Please note: With the release of firmware 2.7.x Chrome is the only formally supported browser for use with Maestro. We have found FireFox, Edge and Safari will continue to work, but often require the cache to be cleared when moving between older firmware and 2.7.x. Internet Explorer is no longer supported. If you have issues with Maestro loading properly, or fields not displaying, please try clearing cache or install and use Chrome.

REVISION 2.8.1 RELEASED JAN. 8, 2018

Supported platforms HDb3000 Control and Media Modules:

  • 3KAVE2RH: 2 Channel Analog (Component/VGA) Video Encoder 1080
  • 3KAVE2R7: 2 Channel Analog (Component/VGA) Video Encoder 720
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog (Component/VGA) Video Encoder 1080 IP Capability
  • 3KHVM4I: 4 Channel HDMI MPEG-4 Video Encoder IP Only

Release Notes:

New Features:

Support for the 3KHVM4I Media Module (4 Channel HDMI MPEG-4 Video Encoder IP Only)

Various bug fixes including

  • Update to 3d filtering on composite sources to fix known issue with color phasing on some SD content.
      • 2d setting now has improved video quality
      • 2d is new default setting, only applied with reset to defaults and new units with 2.8 as initial firmware
      • Existing configuration will not be overwritten with firmware update, but any systems set for 2d will get video improvements at update
  • Maestro: Revert button remains on screen after a firmware upgrade
  • Maestro: Suppress channel errors on disabled channels
  • Additional AVI register debug information

Outstanding issues

  • 3KHVM4I (4 HDMI IP only) Modules do not yet support EAS
  • 3KHVM4I (4 HDMI IP only) Modules do not yet support Closed Captions
  • HD-SDI module reports Digital audio as Analog audio
  • EAS Relay will not work between HDB3000 and HDb2000/ZvPro

Please note: With the release of firmware 2.7.x Chrome is the only formally supported browser for use with Maestro. We have found FireFox, Edge and Safari will continue to work, but often require the cache to be cleared when moving between older firmware and 2.7.x. Internet Explorer is no longer supported. If you have issues with Maestro loading properly, or fields not displaying, please try clearing cache or install and use Chrome.

REVISION 2.7.3 RELEASED SEPT.18, 2017

Supported platforms HDb3000 Control and Media Modules:

  • 3KAVE2RH: 2 Channel Analog (Component/VGA) Video Encoder 1080
  • 3KAVE2R7: 2 Channel Analog (Component/VGA) Video Encoder 720
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog (Component/VGA) Video Encoder 1080 IP Capability

Release Notes:

Various bug fixes including

  • Maestro setting added for composite units which allows for 3D/2D filter change to work around issues with color phasing on some SD content
  • Closed potential window when firmware update of Control Module could be started when Media Module was still in process
  • PHP updated to revision 5.6.30

Outstanding issues

  • In some instances, when Control Module is updated, the "revert" button may be visible on all tabs. Clearing cache within the browser will correct the issue.
  • HD-SDI module reports Digital audio as Analog audio
  • EAS Relay will not work between HDB3000 and HDb2000/ZvPro
  • Numbers in Device Name field do not sort properly, they are sorted in lexicographical, not numerical order

Please note: With the release of firmware 2.7.x Chrome is the only formally supported browser for use with Maestro. We have found FireFox, Edge and Safari will continue to work, but often require the cache to be cleared when moving between older firmware and 2.7.x. Internet Explorer is no longer supported. If you have issues with Maestro loading properly, or fields not displaying, please try clearing cache or install and use Chrome.

REVISION 2.7.2 RELEASED JULY 25, 2017

Supported platforms HDb3000 Control and Media Modules:

  • 3KAVE2RH: 2 Channel Analog (Component/VGA) Video Encoder 1080
  • 3KAVE2R7: 2 Channel Analog (Component/VGA) Video Encoder 720
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog (Component/VGA) Video Encoder 1080 IP Capability

 Release Notes:

Various bug fixes including

  • Corrects possible loss of configuration if display panel on CM or chassis becomes unresponsive
  • Fixes issue with Media Modules not being detected by CM especially after update, revert or reset to configuration
  • DVB composite units see pink bar or flashing video
  • DVB RF errors causing lower than expected power and MER

Outstanding issues

  • In some instances, when Control Module is updated, the "revert" button may be visible on all tabs. Clearing cache within the browser will correct the issue.
  • HD-SDI module reports Digital audio as Analog audio
  • EAS Relay will not work between HDB3000 and HDb2000/ZvPro

Please note: With the release of firmware 2.7.x Chrome is the only formally supported browser for use with Maestro. We have found FireFox, Edge and Safari will continue to work, but often require the cache to be cleared when moving between older firmware and 2.7.x. Internet Explorer is no longer supported. If you have issues with Maestro loading properly, or fields not displaying, please try clearing cache or install and use Chrome.

REVISION 2.7.0 RELEASED JUNE 7, 2017

Supported platforms HDb3000 Control and Media Modules:

  • 3KAVE2RH: 2 Channel Analog (Component/VGA) Video Encoder 1080
  • 3KAVE2R7: 2 Channel Analog (Component/VGA) Video Encoder 720
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog (Component/VGA) Video Encoder 1080 IP Capability

 Release Notes:

New features

  • Full integration in Maestro for HDb3000, HDb2000 and ZvPro units
  • Addition of Revert button for HDb3000 Media Modules
  • Improvements in handling VGA 480 video input
  • Update the IP Stream TTL to 128

Various bug fixes including

  • Updated the EAS-NET duration to be the duration of the audio
  • Maestro does not display all chassis when in “manage all”
  • New FPGA to fix AC3 audio drop
  • Fix for preventing a full file system from preventing user login
  • Improvements to start up process on HDb3000 to avoid edge cases of media modules not detecting

Outstanding issues

  • HD-SDI module reports Digital audio as Analog audio
  • DCC is not operational all products
  • EAS Relay will not work between HDB3000 and HDb2000/ZvPro

Please note: With the release of firmware 2.7 Chrome is the only formally supported browser for use with Maestro. We have found FireFox, Edge and Safari will continue to work, but often require the cache to be cleared when moving between older firmware and 2.7. Internet Explorer is no longer supported. If you have issues with Maestro loading properly, or fields not displaying, please try clearing cache or install and use Chrome

REVISION 2.6.1 RELEASED JANUARY 23, 2017

Supported platforms:

  • HDB3KR Base Chassis RF

Supported Media Modules:

  • 3KAVE2RH: 2 Channel Analog (Component/VGA) Video Encoder 1080
  • 3KAVE2R7: 2 Channel Analog (Component/VGA) Video Encoder 720
  • 3KHVE2R:  2 Channel HDMI Video Encoder.
  • 3KSVE6R:  6 Channel Composite Video Encoder
  • 3KSDI2R:  2 Channel HD-SDI Video Encoder
  • 3KSDI2I:  2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I:  2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH:  2 Channel Analog (Component/VGA) Video Encoder 1080 IP Capability

Release Notes:
New features

  • EAS tab added to Maestro
  • EAS-DCC is functional on 3KSVE6R 6 Channel Composite Video Encoder
  • CLI command to set 3D comb filter for 3KSVE6R modules

Various bug fixes including

  • EAS-Net fully functional
  • Maestro updates including: error message updates and Region option on RF tab to select between NA and EU
  • Maestro does not display all chassis when in “manage all”
  • Correction for low volume on HDSDI cards
  • Correction for setting static IP on Control Module

Outstanding issues

  • Maestro does not sort by Device name
  • HD-SDI module reports Digital audio as Analog audio
  • No message in Maestro when DCC is closed

REVISION 2.5 RELEASED DECEMBER 7, 2016

Supported platforms:

  • HDB3KR Base Chassis RF

Supported Media Modules:

  • 3KAVE2RH: 2 Channel Analog Video Encoder 1080
  • 3KHVE2R: 2 Channel HDMI Video Encoder.
  • 3KSVE6R: 6 Channel Composite Video Encoder
  • 3KSDI2R: 2 Channel HD-SDI Video Encoder
  • 3KSDI2I: 2 Channel HD-SDI Video Encoder IP Capability
  • 3KHVE2I: 2 Channel HDMI Video Encoder IP Capability
  • 3KAVE2IH: 2 Channel Analog Video Encoder 1080 IP Capability

Release Notes:

New Features:

  • Support for HDSDI
  • Support for IP video streaming on specified Media Modules
  • Support for DVB-T/DVB-C output

Various bug fixes including:

  • Closed Caption on Composite Media Module ports being swapped
  • Fix for intermittent detection issues of Media Module by Control Module
  •  Improvements in Maestro when managing a full chassis

Outstadning issue:

  • EAS-Net Relay not working on MM

REVISION 2.3.1, RELEASED OCTOBER 13, 2016 (UPDATED OCTOBER 31, 2016)

Supported platforms:

  • HDB3KR-NA Base Chassis RF North America

Supported Media Modules:

    • 3KAVE2RH 2 Channel Analog Video Encoder 1080
    • 3KHVE2R 2 Channel HDMI Video Encoder.
    • 3KSVE6R 6 Channel Composite Video Encoder 

Release Notes: Revision 2.3.1 (Updated October 31, 2016)

    • Resolved an edge case boot up scenario that could result in media modules no longer being detected by control module
    • ZvShow is now functional on the 3KAVE2RH and 3KHVE2R
    • The visible watermark corrected for 720p and 480 video 
    • The communication loss after firmware update has been resolved
    • Outstanding issues – EAS-Net Relay not working on MM and possible issues with ZvShow channels not displaying EAS message

REVISION 2.3.0, RELEASED SEPTEMBER 15, 2016

Supported platforms:

  • HDB3KR-NA Base Chassis RF North America

Supported Media Modules:

  • 3KAVE2RH 2 Channel Analog Video Encoder 1080
  • 3KHVE2R 2 Channel HDMI Video Encoder.
  • 3KSVE6R 6 Channel Composite Video Encoder 

Release Notes: Initial release for the 3KSVE6R media module

  • Various bug fixes including:
    • Boot hang if TFTP server is unavailable
    • Visible watermark issues with 480 video
    • Missing ZvShow tab in Maestro
  • Outstanding issue – New ZvShow files do not overwrite as expected, some customers may experience issues uploading new ZvShow files

Installing the new firmware:

1. Find and download the correct image files to your computer.  The Control and Media modules use different firmware files, and must be updated independent of one another.

2. From the Maestro web interface go to the device tab.

3. To update the Control module, click the “update” button in the row of the Control module.

4. To update the Media modules, click the “update” button in the row across from the specific module to be updated.  Multiple Media modules may be updated together, to do this, deselect the check box next to the System; this will deselect all active slots. Then check the Media modules to be updated, either individually or using the box at the top of the "Slot" column. From there select the “update” button on the top row.

5. Follow prompts to browse to and select the file you just downloaded.

Contact Support

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